Contact us

Ordering Process?

Deliveries in Nigeria

All orders are dispatched by our delivery team within 48 hrs of your order and confirmation and are sent with specific way bill per each order.Please allow up to 2 – 5 working days for delivery once you have received your dispatch confirmation email. If the order has still not arrived after this time please contact our customer service team who will be very happy to help.

We do not ship internationally or outside lagos for now. As we gradually grow our business we would embrace more business specific options that would allow us grow optimally.

You can contact us by calling our direct line 08099909090 0r send us an email at info@homemart.ng and one of our team will be very happy to help you.

Returns

Returns Policy

If for any reason, you’re unhappy with any item in your order, you have 5 days to return it for a refund or exchange.

All items must be returned with a receipt or delivery note, in delivered condition. Returns exclude any altered items that was delivered in whole. Faulty items may be returned within 7 days months of purchase.

We do keep an eye on returns within this time frame. If customers are found to be abusing the our  returns days, we reserve the right to refuse further returns from them. This does not affect your Statutory Rights.

For items that you want to return please send them to homemart.ng, 20 Ikale Street, Mushin Lagos Nigeria 

Payment Methods and Vouchers

Payment methods

We are happy to accept all major Credit and Debit Cards for purchases made online – Visa, Mastercard and American Express.

All online payments and transactions are made through Paystack. All transactions are made through a secure connection using Paystack. This means all your payment details are safe and secured at rest and on transit. We also accept direct payment into our bank account for orders of large quantity. 

We implore you always use the most convenient payment options at all time.

Voucher Codes

Voucher codes are issued and can be used as part of they payment of an order. All vouchers issued have a time validity period and the vouchers are only valid for use for only the duration of it validity. Vouchers that has elapsed their validity will not be accepted as part of the payment of an order. We retain the right to cancel any voucher code at anytime before the end of its validity